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Logo: Power Communicator

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Ask Yourself If

  • You really need to hear what people are saying?
  • You understand why you have a hard time listening to some people?
  • You get tired of problems caused by miscommunication?
  • You have trouble selling to some people because they simply can't hear you?
  • You sometimes find yourself talking but no one is listening?
  • You want to make better connections with your children?
  • You think improving your listening skills could benefit your life and your work?

If you answered YES to any of these questions, you can benefit from Power Listening audio cassette tape/CD training programs designed specifically for people who want to dynamically connect with others, achieve total communication and create a positive, productive environment both at home and at work.

Power Listening Audio Tape or CD
  1. Four Positive Points of Power Listening: this section details the primary benefits of using Power Listening techniques. It provides the tape's user four strong reasons for either learning new ways of focusing on others or refreshing already good techniques.
  2. Four Sidetrackers: this section outlines the four primary reasons people get distracted when they are attempting to listen to someone else. Once you know how you are sidetracked, it becomes easier to maintain your focus.
  3. Listening is a Contact Sport: offers a visual analogy for how we can effectively use Power Listening tools.
  4. Five Keys to Power Listening: these are the primary tools that people use to really connect with others to receive their messages. The five techniques outlined are easy to use and understand and can provide immediate benefits.
  5. Style Stoppers: everyone encounters people who are not interested in listening to them. We also each have a particular style that we use when we aren't ready to listen. This section identifies some ways that people block messages.
  6. Non-Receivers: in addition to styles that get in the way of effective communications, there are people who simply, for one reason or another, do not want to receive messages. This section outlines some of the techniques they employ.
  7. Seven Audience Pullers: when you lose your audience, or encounter specific non-receivers, these techniques allow you to get back in control and increase your effectiveness as a communicator.
  8. Powering Down: sometimes Power Listening is inappropriate. This section details times when it's best not to be a Power Listener.
  9. Conclusion: summarizes the program and its lessons.

Pricing (as of 04/06):

tapes $14.95 plus $4.50 shipping, CD $16.00 plus $4.50 shipping & handling
Discounts available for volume professional purchase, bookstores and other retail distributors. Call (503) 581-4100 or (800) 489-4109 toll free for quote.

[Go To Order Form]
Prices subject to change without notice.

Power Listening for Problem Solvers Audio Tape or CD
  1. Five Ways Power Listening Helps Avoid Problems: this section answers the question, How Can You Use Power Listening to Avoid Problems?
  2. Five Ways Power Listening Helps Solve Problems: discusses what happens when a problem already exists or, in spite of all your efforts, you fail to avoid the problem.
  3. How Problems Become Conflicts: reducing or managing conflict requires understanding of the process by which conflict occurs.
  4. Power Listening for Problem Solving: five Power Listening techniques and how to use them in problem solving
  5. Applying Power Listening Skills to Problem Solving: problems represent unanswered questions or unresolved anxieties; use these techniques to unravel the mysteries
  6. Three Problem Solving Steps: working through the problem solving process
  7. Conclusion: summarizes the programs' main points.

Pricing (as of 04/06):

tapes $14.95 plus $4.50shipping, CD $16.00 plus $4.50 shipping & handling
Discounts available for volume professional purchase, bookstores and other retail distributors. Call (503) 581-4100 or (800) 489-4109 toll free for quote. [Go To Order Form]
Prices subject to change without notice.

Power Listening for Sales Professionals Audio Tape or CD
  1. Five Benefits of Power Listening in Sales: learn five advantages the exceptional sales person gains from using Power Listening techniques
  2. Five Power Listening Techniques: make total contact with customers and prospective clients with these techniques
  3. Recognize the Non-Listening Customer: conflicting communication styles can keep prospects from hearing you. Learn how to recognize and work with different styles.
  4. The Power Listening Attitude: projecting a desire to listen is as important as listening. Learn how to keep a positive listening attitude.
  5. But I Can't See Them - Telephone Listening: face to face contact is not always possible but you can learn to "see" people, even over the phone.
  6. Are They Listening to You?: discover six ways to identify the non-listening customer and bring them back to the conversation.
  7. Putting it All Together: summary of program

Pricing (as of 04/06):

tapes $14.95 plus $4.50 shipping, CDs $16.00 plus $4.50 shipping & handling
Discounts available for volume professional purchase, bookstores and other retail distributors. Call (503) 581-4100 or (800) 489-4109 toll free for quote. [Go To Order Form]
Prices subject to change without notice.

Power Pack: Power Listening for Sales Professionals (3 Audio Tapes)
    Get Power Listening, Power Listening for Problem Solvers and Power Listening for Sales Professionals in a single case.

Tape Pricing (as of 03/05):

tapes $29.95 plus $4.50 shipping & handling
Discounts available for volume professional purchase, bookstores and other retail distributors. Call (503) 581-4100 or (800) 489-4109 toll free for quote. [Go To Order Form]
Prices subject to change without notice.

Power Listening Combo Pack (3 CDs)

    Get Power Listening, Power Listening for Problem Solvers and Power Listening for Sales Professionals in a single case.

CD Pricing (as of 04/06):

CDs $35.00 plus $4.50 shipping & handling
Discounts available for volume professional purchase, bookstores and other retail distributors. Call (503) 581-4100 or (800) 489-4109 toll free for quote. [Go To Order Form]
Prices subject to change without notice.

Power Listening for Parents Audio Cassette Tape only
  1. Five Benefits to Power Listening: Power Listening helps create stronger parent/child bonds; learn five positive benefits for parents and families.
  2. Four Sidetrackers: Learn four things that interfere with listening by sidetracking parents from the conversation.
  3. Empowering Family Teams: Families are teams; strengthen yours using Power Listening techniques.
  4. Five Power Listening Techniques for Parents: discusses the five Power Listening techniques in a family context.
  5. Style Stoppers: Parents teach children communication styles but not all lead to total connections. Style stoppers break connections, leading to weaker families. Overcome these style stoppers in your conversations.
  6. Conclusion: summary of program.

Tape Pricing (as of 04/06):

tapes $14.95 plus $4.50 shipping & handling
Discounts available for volume professional purchase, bookstores and other retail distributors. Call (503) 581-4100 or (800) 489-4109 toll free for quote. [Go To Order Form]
Prices subject to change without notice.

Power Listening Training

Provide your work team or organization with the complete Power Listening training course. Each program is custom designed to fit your organization's needs. Courses include all the material from the audio tape, additional communications subjects and exercises. Additional programs are available. Check back periodically for new titles.

  1. Power Listening Skills (see Audio Tape Training Program Page)
  2. Creating Dialogues: Listening is one half of dialogues. Learn how to use your Power Listening techniques as both a sender and receiver to achieve complete communications.
  3. Leveling and Feedback: One of the greatest challenges is providing honest evaluations of performance and behavior to people without hurting feelings. Learn techniques for both giving and receiving feedback constructively.
  4. Exercises/Questions and Answers: Participants learn best when the practice techniques. Exercises, based on actual workplace situations, are worked through by everyone in attendance throughout the day.

For more information contact Rochelle Devereaux at:

Business Efficacy
P O Box 4081
Salem, OR 97302-1081

503/581-4100
800/489-4109
503/581-8705 (fax)

GLOSSARY

Audience Pullers : Techniques for keeping an audience with you to enable them to hear your message

Benefits : Rewards for practicing and using Power Listening techniques

Dialog : Two way communication where a speaker connects completely with a listener and then the roles are reversed

Distraction Chamber : An office or other area filled with mesmerizers and constant noise that take attention away from focused activity

Five Keys : Techniques which unlock your ability to truly listen to people

Mesmerizers : Objects such as video games, wave machines, and desk top toys which hypnotically draw the eye and attention away from people and tasks at hand

Non Receivers : People who, for a variety of reasons, do not want to hear your message

Power Listening : A dynamic method of achieving complete communication with others

Powering Down : The act of consciously reducing your listening intensity in order to create a more relaxed atmosphere and recharge

Side Trackers : Major distractions that make listening difficult

Style Stoppers : Behavior that gets in the way of listening to others

If you, someone you know, or your organization can benefit from these easy-to-use techniques, order now using the order form, or call, fax or write to:

Rochelle Devereaux at:

Business Efficacy
P O Box 4081
Salem, OR 97302-1081

503/581-4100
800/489-4109 (outside Salem, Oregon)
503/581-8705 (fax)

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Copyright © 1997 - 2005 Business Efficacy and Rochelle Devereaux